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9.25.2010

letter to our readers....

i'm sad that i even have to write a post like this, but unfortunately, i do.

for those of you who entered the newborn nest giveaway, i'm sure you know what this is about.
one of the competitors of the newborn nest has taken it upon themselves to email most (if not all) of our readers who entered the giveaway. the email read something about "sorry you did not win the tml contest" and "you might like to try this product". these emails were not from tml and they were not from mindy at newborn nest.

my inbox has been FLOODED with emails. some of those emails are just letting me know this is happening (thank you!), some are are saying how shady and unethical it was of her and others are livid....they are saying that they want to leave the maternal lens because they think that we were behind it. this makes me sad.

i am writing to say that we are in no way behind these emails. we do not give out your emails, we do not stand behind our readers being solicited by a third party. we love our readers...seriously, you all are the best! we have done hundreds of giveaways and nothing like this has ever happened before.

on behalf of the maternal lens and mindy, i am sorry. i'm sorry to those who were upset with this email. i hope you know that this was the work of a competitor and we will do our best that something like this never happens again. i ask that you continue to follow and support the maternal lens and ALL of the companies that contribute to our giveaways. the giveaways are such a fun part of this blog, i would hate to not be able to do them.

if you have any concerns, whatsoever, please feel free to email me, mindy with newborn nest or any of the tml girls....or leave us a comment.

thank you all so much and i hope you have a wonderful weekend!! xo

32 comments:

  1. I received the email but in no way do I blame TML or Mindy. It was really wrong for that person to send the spam emails to everyone (and yes, I consider that spam). I would hope that the majority of TML and Newborn Nest fans will stand behind you 100%.

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  2. Wow, I'm so sorry this happened! I can't believe anyone would ask you to resign either. It obviously isn't your fault. I will continue to support you and hope that the rest of your readers will as well. Take care!

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  3. Anonymous9/25/2010

    i <3 my nest. sorry someone is being skeezy.

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  4. No harm, no foul. I'm surprised anyone would think you would be pushing a competitor's product immediately after doing the giveaway.

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  5. I stand behind you all! I love your site and there is no way that this will deter me from following you all! :o) On another note..is there a way we can block getting spammed. I've gotten several emails now. *sigh* Thanks for being so awesome and it makes me sick that people have such bad business practices.

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  6. This makes me so sad. The Internet, email, and great websites, like yours, make technology so great. When someone abuses the technology, and hurts another person or company, it is despicable.I'm so sorry this happened to The Maternal Lens.

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  7. I got the email and at no point did you or Mindy cross my mind. I entered a giveaway where another company essentially stole my info to solicit me. I new you were not behind it, nor would a I support this third person sly spam company.
    Thanks for the apology though. ( I usually hide my comments after an end of a giveaway to help protect my readers from third parties)

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  8. I did not attribute it to TML, I just saw it as yet another spammer. Keep up the great work ladies!

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  9. Anonymous9/25/2010

    That's despicable behaviour. Have you informed Facebook admin?

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  10. I had been a "like"r on FB of this person's product but after her actions, I felt dirty and unliked her page. I'm sorry that people think that you all are spamming them, I felt it was pretty obvious that she had swiped the info and very ballsy to email out sorry you didnt win emails

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  11. I agree with Kelly! It's just another Spam email. I think it is wrong that they did this, and no fault of yours. I think it is a little ridiculous for people to get so worked up about one little email. I get tons of junk email a day and I certainly don't lose sleep or stress about any of those, this one being no different.

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  12. I wondered about that email... wasn't really irritated, but obviously someone needs to brush up on their business ethics.

    I <3 TML. Thanks for clarifying that it was out of your hands.

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  13. Christina9/25/2010

    I thought that was very sleezy of them as well! I don't believe it was in any way TML's fault. Just someone unethical preying on the rest of us. KEEP UP THE GOOD WORK.

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  14. Natalie9/25/2010

    Yeah, I didn't say anything because I figured you would find out about it...but I thought the same thing....how shady! What's craziest to me is that who has the time to look up all those email addresses!!

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  15. thank you all so much for understanding! i assumed that most of you would know that it didn't come from us or that we thought it was okay...but some did. and to those i wanted to apologize.

    jenny-i really don't know of anyway that we can stop people from spamming you. if someone else does, please let us know! we've been doing giveaways for over a year and have never run into this problem.

    thank you so much...our readers rock!!!

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  16. If it's the same person, Jenny, you can block that email address, and with most email programs you can choose "report spam" so that you won't get emails from that address anymore. You can also set up a spam filter for your inbox, although most of them suck and the only one that I've ever found to be reliable is Gmail.

    Sorry this happened. :( I'm surprised that anybody would think that TML had something to do with it. I'm sure that once they cool off, they'll realize that you couldn't control it and they'll come back right as rain. Don't sweat it.

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  17. What a shame this happens :( I didn't know anything about this until I saw the review on Shoot Baby's FB page :( So sad. Keep up the fabulous work tho girls. Its not your fault xxx

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  18. I'm sorry that people are so upset by this and considered it spam. SHOOT BABY! was simply bringing to light our product to those people interested in such style of beanbags. SHOOT BABY! were actually the original makers of this style of beanbag (store opened Oct 09). Mindy (Newborn Nest) started making/selling these beanabgs a couple of months after her friend (won't name names) brought one from us, and SHOOT BABY! felt cheated by that, as I've put in ALOT of late nights researching and designing the Ottoman Beanbag, not to mention the money spent getting samples made, etc. It may have been a coincidence sure, but when I saw Mindy's friend plugging the Newborn Nest on her blog and putting it side by side against my product, my suspisions were confirmed :( But, that's business I guess and so is approaching other photograhers to let them know about a product, which is what I was doing here on TML. At the end of the day, the consumer makes up their mind about a product, I was not saying mine is better or anything along those lines, simply drawing attention to my existence...but sorry if I offended, truly... :(

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  19. Regardless of your intentions Penny, you took something KIND and GOOD (like a giveaway for a product a lot of people are interested in and possibly not able to afford), and you turned it into a self promoting, undermining, publicity stunt opportunity out of your selfishness of spotlight. I like to think about who I am supporting when I buy handmade. What you did was sneaky and unethical.

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  20. It is not ok to steal email addresses off of another blog, whatever your reasons. Those individuals did not give you permission to market to their inboxes. If you want to market your product, then do so, but you may not do it by stealing email addresses or spamming someone else's blog. Get permission to be featured on a popular blog if you want to get more customers.

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  21. Anonymous9/25/2010

    What a mess! And no one cares that someone is profiting from someone ended hard work, ingenuity? If it's true this product was conceived after the purchase of a very similar product was made, it is indeed a "knock off" I'm sure that each of you, as I know I would, would be offended in the sane manner if we were to see our photographs reproduced without receiving credit. Or if we were to have a client book a session, shoot behind us with their cell phone cam and then not purchase the prints. Same principle. Yes, I disagree with "spam" and mass email, but is that not the nature of business in America? To make as many people as possible aware of your product? I'm saddened to see such an attack on someone for wanting to promote their product, especially when they are the original purveyors of the product with solid proof that the company offering the product for giveaway did in fact purchase one of the originals with intent to duplicate.

    Just

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  22. Anonymous9/25/2010

    Gotta love iPhones and auto correct. I apologize for the bad spelling

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  23. Wendy Deaton9/25/2010

    Don't give it a second thought. Love what you do!

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  24. Anonymous9/25/2010

    Sending emails unsolicited is pretty tacky, however copying someones product is 100 times worse. I'd be pretty put out as well!

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  25. Annie T.9/25/2010

    Wow. That is a lot of drama over some beanbags! Really the idea of the beanbag is very simple. If your idea is not patented it is not protected so this will happen unfortunately. To bring other innocent people into the drama is tacky. If I Google, "beanbag for photography" Shoot Baby is near the top of the list. That should be enough IMO if people are in the market for your product. Well, now you got your message across that you were first. I wonder if the first person to make cocoon's is all bent out of shape over it now that every other person on Etsy sells them now?????

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  26. Dear Anonymous, give me a break.It happens all the time. Just look at Etsy and see how many people are making those adorable little hats. Let's just say for argumets sake that this person was the original creator, they had no right to attempt to steal TML's customers. They had not right to send unwanted emails to them. If they are that desperate for clients maybe they could learn some customer service skills from TML

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  27. Anonymous9/25/2010

    I did not enter this contest but I follow maternal lens and shoot baby on fb so have seen these posts going back and forth. My two cents: Humans are flawed and all make mistakes. Though it may not have been the correct or best way to advertise, I doubt SB sent their email with evil intent. TML cleared the confusion of where the email came from. SB apologized for their actions. I don't think it's necessary or very business-like to take this incident beyond that. There are sooooo many photographers out there that would love one of these beanbags - myself included! Probably more than both companies combined could ever service. Move on and enjoy life. I'm sure there will be even more companies making these!

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  28. Anonymous9/25/2010

    Completely agree with the patenting comment, I wonder why myself. However, I see people whinging about the hats, the hammocks, the cacoons - when you put a lot of work into something it would piss you off.. dont try to tell me you wouldnt feel the same. (especially when they buy one with the intent of copying it as another poster said)

    Also, the Shoot Baby Beanbag is pretty individual.. I certainly wouldnt think of an ottoman shaped beanbag, the fact that the baby nest is a 100% replica of the shoot baby says a lot. I'm not saying that emailing people wasnt tacky and unprofesional - just saying I know why shes pissed, I would be as well.

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  29. Anonymous9/25/2010

    My issue isn't the fact that she wanted to market it. It's that she stole email addresses off the comments on the blog and then used the contest and maternal lens name to show it. That's like going through competitor photogs facebook pages and messaging all their fans. You just don't do it. You want to market, find other ways than stealing emails from a site.

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  30. okay. i'm ending the comments. i was going to delete this post altogether, but i decided i'm not going to. i wrote this as an apology to all of our readers and i'm not going to take that back/away.

    the back and forth between who did what first/last/best/whatever isn't helpful to anyone and certainly not why i wrote this post. i have spoken to both parties involved and i think everyone wants to get past it all. so let's move on.

    so, please no more comments on here about any of this and again i say sorry to our readers and most importantly...thank you to our readers!! we love this blog and all we do and we couldn't do it without you.

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  31. I'm sorry this happened to you. I appreciate the sincerity and effort that you put in to making this place fun and informative.

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  32. Jen McDonald9/27/2010

    It takes a brave soul to post Anonymous!!! If you're so firm in your convictions post your name.

    I support maternal lens and those who handle themselves in a professional manner.

    JEN (that's my real name!)

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